Chat Agents

Intelligent chat that understands context

Gofer Chat Agents go beyond scripted bots. They maintain context across long conversations, integrate with your knowledge base, and deploy seamlessly across web, mobile, Slack, Teams, and more — giving every customer a personalized, helpful experience.

70%

Queries resolved without humans

24/7

Always-on availability

12s

Avg. first response time

4.8/5

End-user satisfaction score

Features

Everything you need

Chat Agents comes packed with powerful capabilities out of the box.

Omnichannel Deployment

Deploy a single AI agent to your website, mobile app, Slack, Microsoft Teams, WhatsApp, and SMS.

Knowledge Base Integration

Connect your docs, FAQs, and internal wikis so the agent always gives accurate, up-to-date answers.

Custom AI Personas

Define your agent's personality, tone, and guardrails to match your brand and compliance needs.

Smart Escalation

Automatically detect when a conversation needs human help and route it to the right team with full context.

Conversation Memory

Remember past interactions so returning customers never have to repeat themselves.

Rich Media Support

Share images, carousels, forms, and interactive elements directly within the chat experience.

Use Cases

Built for real-world impact

See how teams use Chat Agents to solve meaningful problems.

E-Commerce Support

Help shoppers find products, check availability, process returns, and answer pre-purchase questions around the clock.

HR Helpdesk

Give employees instant answers about PTO balances, benefits enrollment, company policies, and onboarding steps.

Lead Qualification

Engage website visitors with intelligent conversation, qualify leads based on custom criteria, and route hot prospects to sales.

Ready to try Chat Agents?

Get in touch with our team for a personalized demo and see how Chat Agents can work for your business.